Make sure you pick a CRM System that fits your requirements!
With more than 100 successful CRM implementations across a diverse range of UK and European companies including process manufacturing and process automation technology organisations, Panacea has a proven track record of success. Our dedicated team of CRM specialists has significant industry knowledge and expertise and is capable of delivering you more than just a CRM solution.
Panacea use proven, ‘best in breed’ CRM software Microsoft Dynamics CRM and Sage SalesLogix as well as a range of other complimentary solutions including ERP and Business Intelligence. We work closely with customers to understand your business and CRM requirements, and develop CRM solutions to meet the needs, aims and objectives of your business.
At Panacea we understand that successfully implementing a CRM solution goes far beyond technology and that any solution that involves a large number of users requires an understanding of your customers, employees and management team. Change management, logical workflow, and collaboration are each essential elements of a successful implementation
Our aim is to build a lasting partnership based on an understanding of your business. This will be done through a total commitment to you and your needs, a quality of service and offering mature established CRM knowledge through experience and exceptional technical expertise.
CRM is a strategic initiative that requires board-level sponsorship and full buy in and use across the complete user community. Panacea implements CRM solutions that deliver and do so by working closely with companies to make sure they’re ready for CRM.
For a CRM project to succeed, you need:
- Communications plans that articulate why you’re investing in CRM.
- Credible and authoritative executive sponsorship that empowers the whole company.
- Documents that describe how the system will be used and what data it needs.
- Realistic and measurable objectives with an appropriate business case.
- A CRM project community that champions your cause.
Panacea’s CRM consultancy practice work with you to mitigate risk and work towards agreed objectives, and to succeed by having the correct steps in place. Panacea’s CRM consultancy practice enables successful CRM because they help you assume control of the CRM system you want to achieve your strategic business plans.
